Cambria Ace Hardware in Johnstown, PA Closed now

Reviews about Cambria Ace Hardware

• ★ ☆ ☆ ☆ ☆

  July 15, 2020, by Craig Bunyea
  BEWARE - The lack of customer service and professionalism at this location is astounding. Despite the lack of adequate staffing (even on weekends), I was a faithful Ace customer- using their coupons, getting the occasional "reward" in the mail. But this all changed when I needed their glass cutting 'service', and was essentially called a liar by the young manager on duty. Word to the wise - if you call to get a quote, MAKE SURE to get the name of the employee, or else, when the glass actually comes in and you show up, you will be charged some higher price, because it came from a 'full sheet' - AND YOU WERE SUPPOSED TO KNOW THAT??! I thought it was the job of the employee trained at the services desk to know that, especially given the size of glass I needed. So that young manager has to embarrass himself and me by not honoring the price I was quoted the week before - where I could've gotten it a week earlier, and for less, from the local Cambria Glass & Insulation. No attempt to even price match or anything was ever suggested, because I "couldn't even remember who I talked to", supposedly making up this ellaborate scheme to save $6. Good thing I'm moving out of town and will never have to grace the doors of this store again. Ace's slogan "Ace, the helpful place" is entirely bogus.